Introducing MyBILH Chart

MyBILH Chart

Over the next two years, Beth Israel Lahey Health is rolling out a new electronic health record, including a new patient portal, that will allow patients to see their health records across all BILH hospitals and care organizations. This will allow patients to engage in their care across BILH with one patient portal called MyBILH Chart.

Beginning June 1, 2024, Beth Israel Lahey Health will launch the new patient portal, MyBILH Chart, at the following locations and related ambulatory and clinical sites:

  • Lahey Hospital & Medical Center
  • Addison Gilbert
  • Beverly Hospital
  • BayRidge Hospital
  • Winchester Hospital
  • Beth Israel Deaconess Medical Center
  • New England Baptist Hospital
  • Joslin Diabetes Center
  • BILH At Home

My Lahey Chart Users: FAQs

Starting March 8, 2024, patients will begin seeing results, appointments, and other health information from past visits at Beth Israel Lahey Health organizations.

If you are a My Lahey Chart user who has received care at other Beth Israel Lahey Health organizations, you may now see more information within your patient portal.

What is changing? 

Beth Israel Lahey Health is bringing all BILH organizations together on a single patient portal called MyBILH Chart. This new patient portal will launch June 1. As a My Lahey Chart user, you don't need to take any action and will not have to sign-up for this upgraded patient portal. Your information will be seamlessly transitioned to this new portal.

Why is there new health information in my My Lahey Chart account? 

As part of the move to a single patient portal, BILH has started consolidating your health information from other BILH providers into My Lahey Chart. Over time, you'll be able to see and manage your health information from other BILH providers in a single place, MyBILH Chart.

What new information is available in My Lahey Chart? 

Beginning March 8, historic information from past visits to Beth Israel Deaconess Medical Center, New England Baptist Hospital, Joslin Diabetes Center and affiliated sites will appear in your My Lahey Chart account. Health records from other BILH organizations will be added in the coming months as we add more organizations to this shared patient portal. While this information will begin to appear in your My Lahey Chart in March, you will still use your existing patient portals until June 1, 2024.

How do I get updates?

More information will be available through your current patient portals closer to June 1. You may also check this webpage for more updates.

Who do I contact if I have further questions?

You can call the My Lahey Chart Patient Support Line at 781-744-7300.

BIDMC PatientSite Users: FAQs

Beth Israel Deaconess Medical Center (BIDMC) is part of the larger organization Beth Israel Lahey Health (BILH). We recently celebrated a 5-year anniversary as one system! BILH is introducing MyBILH Chart, an enhanced and secure patient portal that allows you to manage your care across all BILH organizations in one place.  
What is changing? 

Beth Israel Lahey Health is bringing all BILH organizations together on a single patient portal: MyBILH Chart. This new patient portal will launch on June 1, 2024. By bringing all BILH organizations together, over time you will be able to access and manage your health information from other BILH providers in a single place, MyBILH Chart.

What do I need to do?

As a BIDMC PatientSite user, you do not need to take any action today. You will receive more information closer to June on how to sign up for the improved and secure MyBILH Chart patient portal.

Which Patient Portal do I use now?

Continue using PatientSite, and any other existing patient portals you use, until June 1, 2024.

How do I get updates?

We will send you more communications through your current patient portals closer to June 1. Please check this web page as well for updates.

Who do I contact if I have further questions?

Patients may contact the PatientSite Tech Support team by emailing patsite@bidmc.harvard.edu or by logging into PatientSite and selecting “Tech Support,” located in the main menu at the top of the page, and at the bottom of every page.

Joslin NextGen Users: FAQs

Joslin Diabetes Center is part of the larger organization Beth Israel Lahey Health (BILH). We recently celebrated a 5-year anniversary as one system! BILH is introducing MyBILH Chart, an enhanced and secure patient portal that allows you to manage your care across all BILH organizations in one place.
What is changing? 

Beth Israel Lahey Health is bringing all BILH organizations together on a single patient portal: MyBILH Chart. This new patient portal will launch on June 1, 2024. By bringing all BILH organizations together, over time you will be able to access and manage your health information from other BILH providers in a single place, MyBILH Chart.

What do I need to do?

As a Joslin Patient Portal user, you don’t need to take any action today. You will receive more information closer to June on how to sign up for the improved and secure MyBILH Chart patient portal. 

Which Patient Portal do I use now?

Continue using your Joslin Patient Portal (NextGen), and any other existing patient portals you use, until June 1, 2024.

How do I get updates?

We will send you more communications through your current patient portals closer to June 1. Please check this web page as well for updates.

Who do I contact if I have further questions?

For assistance with the NextGen Patient Portal, please call our help line at 617-309-2454.

NEBH eCW and Cerner Users: FAQs

New England Baptist Hospital (NEBH) is part of the larger organization Beth Israel Lahey Health. We recently celebrated a 5-year anniversary as one system! BILH is introducing MyBILH Chart, an enhanced and secure patient portal that allows you to manage your care across BILH in one place.

What is changing? 

Beth Israel Lahey Health is bringing all BILH organizations together on a single patient portal: MyBILH Chart. This new patient portal will launch on June 1, 2024. By bringing all BILH organizations together, over time you will be able to access and manage your health information from other BILH providers in a single place, MyBILH Chart. 

What do I need to do?

As a New England Baptist Hospital patient portal user, you don’t need to take any action today. You will receive more information closer to June on how to sign up for the improved and secure MyBILH Chart patient portal.

Which Patient Portal do I use now?

Continue using your New England Baptist Hospital patient portals, and any other existing patient portals you use, until June 1, 2024.

How do I get updates?

We will send you more communications through your current patient portals closer to June 1. Please check this web page as well for updates.

Who do I contact if I have further questions?

Not on MyBILH Chart yet?

Over time, BILH hospitals and doctors’ offices will be added to MyBILH Chart. View all BILH patient portals.