Privacy Policies
We are required by law to keep your medical information confidential. Learn how Beth Israel Lahey helps protect your privacy.
Medical Records
How to obtain your records
Requesting Medical Records
There are times when it is necessary to request your medical records.
The following individuals can request patient records:
- Patients requesting their own records
- Parents of minor patients requesting records
- Caregivers acting on behalf of a patient (i.e., Power of Attorney)
Electronic Request for Records
There are two ways to request a copy of your medical information that may be used to make decisions about your care. The easiest way is to log into your patient portal. The portal allows you to inspect your records and doctor's notes. You can also request a physical copy of your records.
Paper Requests for Records
To have a copy of your medical records sent to another medical facility or to obtain a copy for personal reasons, please reach out to the Beth Israel Lahey Health entity where you receive your care.
Entity Contact Information
| Health Care Entity | Contact | Phone Number |
|---|---|---|
| Addison Gilbert Hospital | Health Information Management | 978-712-1480 |
| Anna Jaques Hospital | Health Information Management | 978-463-1155, option #1 |
| BayRidge Hospital | Health Information Management | 978-712-1480 |
| Beth Israel Deaconess Hospital–Milton | Health Information Management | 617-313-1051 |
| Beth Israel Deaconess Hospital–Needham | Health Information Management | 781-453-5211 |
| Beth Israel Deaconess Hospital–Plymouth | Health Information Management | 508-830-2352 |
| Beth Israel Deaconess Medical Center | Health Information Management | 617-667-3710 |
| Beth Israel Lahey Health Care Center – Danvers | Health Information Management | 978-712-1480 |
| Beth Israel Lahey Health Pharmacy | Office of Compliance and Business Conduct | 617-667-1897 |
| Beverly Hospital | Health Information Management | 978-712-1480 |
| CareGroup Parmenter Home Care & Hospice, Inc. d/b/a BILH At Home - Watertown |
Privacy Hotline |
855-392-5782 |
| Harvard Medical Faculty Physicians at Beth Israel Deaconess Medical Center, Inc. |
Compliance Helpline |
888-753-6533 |
| Jordan Physician Associates. |
Health Information Management |
508-830-2352 |
| Joslin Diabetes Center |
Compliance Office |
617-309-1971 |
| Lahey Hospital & Medical Center |
Health Information Management |
781-744-8041 |
| Mount Auburn Hospital |
Health Information Management |
617-499-5665, x3049 |
| New England Baptist Hospital |
Health Information Management |
617-754-5082 |
| New England Baptist Medical Associates |
Main Number |
617-754-5900 |
| Northeast Behavioral Health Corporation |
Privacy Hotline |
855-392-5782 |
| Winchester Hospital |
Health Information Management |
781-756-2170 |
Patient Portal
Access your patient portal to schedule visits, view your records, order prescriptions and communicate with your Beth Israel Lahey Health providers.
