Medical Records

How to obtain your records

Requesting Medical Records

There are times when it is necessary to request your medical records.

The following individuals can request patient records:

  • Patients requesting their own records
  • Parents of minor patients requesting records
  • Caregivers acting on behalf of a patient (i.e., Power of Attorney)

Electronic Request for Records

There are two ways to request a copy of your medical information that may be used to make decisions about your care. The easiest way is to log into your patient portal. The portal allows you to inspect your records and doctor's notes. You can also request a physical copy of your records.

Paper Requests for Records

To have a copy of your medical records sent to another medical facility or to obtain a copy for personal reasons, please reach out to the Beth Israel Lahey Health entity where you receive your care.

Entity Contact Information

Health Care Entity Contact Phone Number
Addison Gilbert Hospital Privacy Hotline 855-392-5782
Anna Jaques Hospital Privacy Officer 978-463-1108
Beth Israel Deaconess Hospital–Milton Office of Compliance 617-313-1287
Beth Israel Deaconess Hospital–Needham Office of Compliance 781-453-5436
Beth Israel Deaconess Hospital–Plymouth Office of Compliance and Business Conduct 508-210-5942
Beth Israel Deaconess Medical Center Office of Compliance and Business Conduct 617-667-1897
Beth Israel Lahey Health Pharmacy Office of Compliance and Business Conduct 617-667-1897
Beth Israel Lahey Health Primary Care Privacy Hotline 855-392-5782
BID Milton Physician Associates Office of Compliance
617-313-1287
CareGroup Parmenter Home Care & Hospice, Inc. d/b/a BILH At Home - Watertown
Privacy Hotline
855-392-5782
Community Physician Associates
Office of Compliance
617-313-1287
Concord Specialists, LLC
Privacy Hotline
855-392-5782
Harvard Medical Faculty Physicians at Beth Israel Deaconess Medical Center, Inc.
Compliance Helpline
888-753-6533
Jordan Physician Associates
Office of Compliance and Business Conduct
508-210-5942
Joslin Diabetes Center
Compliance Office
617-309-1971
Lahey Clinic
Privacy Hotline
855-392-5782
Lahey Clinic Hospital
Privacy Hotline
855-392-5782
Lahey Health & Medical Center
Privacy Hotline
855-392-5782
Lahey Medical Center
Privacy Hotline
855-392-5782
Medical Care of Boston Management Corp., d/b/a Beth Israel Deaconess HealthCare a/k/a Affiliated Physicians Group
Office of Compliance
888-753-6533
Mount Auburn Hospital
Privacy Officer
617-441-1665
Mount Auburn Professional Services
Privacy Officer
617-441-1690
New England Baptist Hospital
Office of Compliance
617-754-6575
New England Baptist Medical Associates
Office of Compliance
617-754-6575
Northeast Behavioral Health Corporation
Privacy Hotline
855-392-5782
Northeast Hospital Corporation (Beverly Hospital)
Privacy Hotline
855-392-5782
Northeast Medical Practice, Inc.
Privacy Hotline
855-392-5782
Northeast Professional Registry of Nurses Inc. d/b/a Lahey Health at Home
Privacy Hotline
855-392-5782
Northeast Senior Health Corp.
Privacy Hotline
855-392-5782
Radiation Therapy of Winchester
Privacy Hotline
855-392-5782
Seacoast Affiliated Practice Group
Privacy Office
978-463-1108
Winchester Hospital
Privacy Hotline
855-392-5782
Winchester Physician Associates
Privacy Hotline
855-392-5782
Winchester Physician Associates Group
Privacy Hotline
855-392-5782