Diversity, Equity & Inclusion

Exceptional Care for Everyone

BILH's Diversity, Equity, and Inclusion (DEI) vision is to transform care delivery by dismantling barriers to equitable health outcomes and becoming the premier health system to attract, retain, and develop diverse talent.

Fostering a culture of diversity, equity and inclusion (DEI) across our hospitals and practices strengthens our communities. It helps us better serve you and the more than 1 million people in eastern Massachusetts who rely on us for care.

Our goal is to ensure everyone has access to providers and services that honors their social, cultural and language needs. You can rely on us to provide exceptional care regardless of gender, race, ethnicity, sexual orientation, religion, disability status or financial situation.

Nurturing a Diverse, Inclusive Workplace

We understand the importance of creating a workforce that mirrors the diversity in our communities and advances inclusion and health care equity.

As our employee, you'll benefit from our efforts to:

• Hire a diverse leadership group and attract, retain and develop diverse talent
• Create system-wide anti-discrimination policies and a code of conduct that promotes inclusion and belonging
• Develop training opportunities that focus on continuing DEI education
• Implement protocols that remove bias and inequity from selection, hiring and promotion practices
• Increase diversity to reflect our communities, in our board, leadership team, care delivery staff and researchers
• Promote programs for the retention and advancement of diverse talent

We believe that providing the best care for the people we serve begins by best supporting the people who provide that care.

Our Diversity, Equity & Inclusion Office

The Diversity, Equity and Inclusion Office at Beth Israel Lahey Health directs our efforts to embrace all we serve. The office develops and advocates for policies, processes and business practices that benefit you, our communities and our workforce.

The Center for Health Equity Research & Innovation

We are committed to eliminating the discrepancies in disease, disability and death rates.

That's why we recently created the Center for Health Equity Research and Innovation at Beth Israel Deaconess Medical Center and Beth Israel Lahey Health. This new initiative advances research into what makes some communities less healthy than others and promotes high-quality care for all.

Hair Care for All

We believe that providing care products for every hair type and texture can transform patients’ experiences at our facilities.

The DEI team at Beth Israel Lahey Health has partnered with Dudley’s, a Minority, Black-Owned Business (MBE) specializing in beauty products, who will supply inclusive hair care products at all BILH locations.

Whether it’s shampoo, conditioner, detangler, a wide-tooth comb or body lotion, our patients now have access to products that match their unique hair types and needs.

If you are an inpatient at a BILH hospital, please ask us about Hair Care for All.

To learn more about this initiative:

• Download an information flyer.
• Visit Dudley Beauty for an FAQ about product usage here.
• Watch the Hair Care for All event.
• Read about the importance of hair inclusivity (event recap).