Beth Israel Lahey Health Primary Care – Waltham Family Medicine

Bringing a new baby home is a joyful but overwhelming experience. As family healthcare providers, we respect how busy parents are once arriving home from the hospital. We provide at home visits to patients in Waltham and the surrounding communities.

Visit 1 – First Check, 1-3 days after leaving the hospital

• Weight/growth assessment
• Recommendations on feeding, sleeping, diaper checks, fevers, and what to look forward to
• Follow-up blood work (if necessary)
• Parent counseling and advice as needed

Visit 2 – Second Check, 1-2 weeks after leaving the hospital

• Weight/growth assessment
• Feeding, diaper monitoring, and support

Visit 3 – Third Check, 4-5 weeks after leaving the hospital

• Weight/growth assessment
• Advise on what to expect at upcoming immunization and 2 month well child visit in the office

Handouts and advice on your newborn and what to anticipate are provided during these home visits. The health of the whole family is important to us. If family members are Beth Israel Lahey Health Primary Care – Waltham Family Medicine patients as well, services such as blood pressure checks, immunizations, and counseling can also be provided during these visits.

You should see your primary care provider once a year for your annual check-up. You may need additional visits if medical issues arise. We provide the following services:

Preventive Care

• Adult physicals, including work physicals & immunizations

Management of Chronic Medical Conditions

• Chronic obstructive pulmonary disease (COPD)
• Diabetes
• High blood pressure
• High cholesterol

Diagnosis & Treatment of Acute Illness

• Allergic reactions
• Colds and flu
• Gastrointestinal (GI) infections
• Respiratory infections
• Throat and ear infections
• Urinary tract infections (UTIs)

If you feel you need to see a specialist and have not discussed the referral with your primary care provider (PCP), please first call your PCP, as they may need to see you prior to referring you to the specialist. Please note the following responsibilities are managed in the practice:

• Assistance scheduling appointments
• Radiology prior authorizations
• Behavioral health referrals
• Prescription requests and refills

Please call 617-754-1150 to have your insurance referrals processed for specialty care. Existing patients may use MyBILH Chart to request specialist referrals or have prescription refills sent.

Referral requests for specialty care must be submitted a minimum of seven (7) days prior to your appointment to allow for processing, unless the visit is scheduled within seven days of the appointment.

For continuity of care, and the best coordination of care among your providers, your primary care provider will refer you to a Beth Israel Lahey Health specialist. There are important benefits when you see specialists within the Beth Israel Lahey Health system:

• Your physicians will have secure access to a shared medical records system.
• Beth Israel Lahey Health Hospitals offer award-winning quality of care and patient safety.
• It enhances opportunities for us to collaborate and coordinate your care among specialists.
• Many patients tell us they receive better care when they see a Beth Israel Lahey Health specialist because the communication between the PCP and the specialist is faster and smoother.
• Medical research suggests that patients having care coordinated within an integrated system of care may have better outcomes.

Many Beth Israel Lahey Health specialists are instructors at Harvard Medical School.

Our patient portal is a secure way to communicate with your primary care practice.

MyBILH Chart

The After Hours Clinic is available to patients who are under the care of a Beth Israel Lahey Health primary care physician (PCP). The After Hours Clinic provides urgent care for patients who are unable to see their primary care physician during regular office hours. The After Hours Clinic is staffed by Beth Israel Lahey Health providers who will share the details of your visit with your primary care physician.

The After Hours Clinic is located at Beth Israel Deaconess Hospital–Needham, giving patients instant access to hospital services including laboratory, radiology and the emergency department. There is plenty of free parking available. The After Hours Clinic is easily accessible through the Main Entrance of the hospital at 148 Chestnut Street in Needham.

Please call 781-453-3765 for an appointment with the After Hours Clinic.

After Hours Clinic Office Hours:

Friday: 5:30 pm - 9:00 pm
Saturday: 9:00 am - 3:00 pm
Sunday: 12:00 pm - 3:00 pm
Holidays:* 9:00 am - 3:00 pm

*except Thanksgiving and Christmas

After Hours Clinic Contact Information

Beth Israel Deaconess HealthCare-After Hours Clinic
Beth Israel Deaconess Hospital–Needham
148 Chestnut Street
1st Floor, Main Entrance
Needham, MA 02492
P: 781-453-3765

Please call for an After Hours Clinic appointment.

To pay your bill online, please visit the payment patient portal corresponding to the bill you want to pay: 

• For services received on or after October 26, 2024, pay your bill here.
• For services received on or before October 25, 2024, pay your bill here.

The WE CARE award honors a BILH Primary Care staff member who exemplifies our core values.

Help us recognize outstanding team members by submitting a nomination. Please complete a separate form for each individual you’d like to nominate. Nominations are accepted on a rolling basis and reviewed by the committee. Awards are presented quarterly.

Note: This form requires your name. We are unable to accept anonymous nominations.

Submit Nomination

About Our Values

The WE CARE award reflects the values that guide how we support patients and each other:

• Wellbeing. Provide a health-focused workplace that supports the physical and mental wellbeing of everyone.
• Empathy. Treat others with kindness, empathy and caring. Be sensitive in your communication, thoughtful in your actions and considerate for the situation.
• Collaboration. Work together to achieve extraordinary results for the patients in our care.
• Accountability. Communicate and foster a culture of ownership by taking personal and group responsibility for your actions.
• Respect. Treat everyone with dignity, kindness and understanding. Communicate in a courteous manner in your daily work, whether dealing with patients, coworkers or others to foster and preserve trust.
• Equity. Empower everyone to achieve their full potential through the high-quality care we provide.