Beth Israel Lahey Health Primary Care – Congress Street

You should see your primary care provider once a year for your annual check-up. You may need additional visits if medical issues arise. We provide the following services:

Preventive Care

• Adult physicals, including work physicals & immunizations

Management of Chronic Medical Conditions

• Chronic obstructive pulmonary disease (COPD)
• Diabetes
• High blood pressure
• High cholesterol

Diagnosis & Treatment of Acute Illness

• Allergic reactions
• Colds and flu
• Gastrointestinal (GI) infections
• Respiratory infections
• Throat and ear infections
• Urinary tract infections (UTIs)

If you feel you need to see a specialist and have not discussed the referral with your primary care provider (PCP), please first call your PCP, as they may need to see you prior to referring you to the specialist. Please note the following responsibilities are managed in the practice:

• Assistance scheduling appointments
• Radiology prior authorizations
• Behavioral health referrals
• Prescription requests and refills

Please call 617-754-1150 to have your insurance referrals processed for specialty care. Existing patients may use MyBILH Chart to request specialist referrals or have prescription refills sent.

Referral requests for specialty care must be submitted a minimum of seven (7) days prior to your appointment to allow for processing, unless the visit is scheduled within seven days of the appointment.

For continuity of care, and the best coordination of care among your providers, your primary care provider will refer you to a Beth Israel Lahey Health specialist. There are important benefits when you see specialists within the Beth Israel Lahey Health system:

• Your physicians will have secure access to a shared medical records system.
• Beth Israel Lahey Health Hospitals offer award-winning quality of care and patient safety.
• It enhances opportunities for us to collaborate and coordinate your care among specialists.
• Many patients tell us they receive better care when they see a Beth Israel Lahey Health specialist because the communication between the PCP and the specialist is faster and smoother.
• Medical research suggests that patients having care coordinated within an integrated system of care may have better outcomes.

Many Beth Israel Lahey Health specialists are instructors at Harvard Medical School.

Our patient portal is a secure way to communicate with your primary care practice.

MyBILH Chart

The After Hours Clinic is available to patients who are under the care of a Beth Israel Lahey Health primary care physician (PCP). The After Hours Clinic provides urgent care for patients who are unable to see their primary care physician during regular office hours. The After Hours Clinic is staffed by Beth Israel Lahey Health providers who will share the details of your visit with your primary care physician.

The After Hours Clinic is located at Beth Israel Deaconess Hospital–Needham, giving patients instant access to hospital services including laboratory, radiology and the emergency department. There is plenty of free parking available. The After Hours Clinic is easily accessible through the Main Entrance of the hospital at 148 Chestnut Street in Needham.

After Hours Clinic Office Hours

Friday: 5:30 pm - 9:00 pm
Saturday: 9:00 am - 3:00 pm
Sunday: 12:00 pm - 3:00 pm
Holidays* 9:00 am - 3:00 pm
*except Thanksgiving and Christmas

After Hours Clinic Contact Information

Beth Israel Deaconess HealthCare–After Hours Clinic
Beth Israel Deaconess Hospital–Needham
148 Chestnut Street
1st Floor, Main Entrance
Needham, MA 02492

P: 781-453-3765
Please call for an After Hours Clinic appointment.

To pay your bill online, please visit the payment patient portal corresponding to the bill you want to pay: 

• For services received on or after October 26, 2024, pay your bill here.
• For services received on or before October 25, 2024, pay your bill here.