Billing & Financial Services

Explore billing, financial assistance, and price transparency resources across Beth Israel Lahey Health

Financial Assistance and Resources

Beth Israel Lahey Health hospitals offer billing resources to help you understand your bill and find financial support.

Financial counseling teams can help you:

  • Understand your medical bill
  • Review payment options
  • Answer questions about insurance coverage and managed care plans (like HMOs)
  • Apply for financial assistance or other programs that may help pay for care

More on Billing & Financial Services

Explore additional billing resources, including insurance guidance, cost estimates, hospital charge data, and surprise billing protections.

Insurance

Insurance coverage and benefits vary by plan. For questions about what your plan covers (including deductibles, copayments, coinsurance, out-of-network coverage, and prior authorization), please contact your insurance provider directly.

Request a Good Faith Estimate

Beth Israel Lahey Health offers tools to help patients estimate the cost of care before a scheduled visit or procedure. You may request a Good Faith Estimate or explore cost estimator tools based on the hospital or care location providing your services.

Please note: Cost estimates are not a guarantee of final charges. Your final cost may vary based on your care needs and insurance coverage.

Surprise/Balance Billing Protection

You have rights and protections against surprise medical bills.

When you receive emergency care, or when you are treated by an out-of-network provider at an in-network hospital, you are protected from balance billing (also called surprise billing). In these situations, you should not be billed more than your plan’s copayment, coinsurance, or deductible.

CMS-Required Hospital Charge Data

Hospitals are required by the Centers for Medicare & Medicaid Services (CMS) to publish standard charge data, including machine-readable files and shoppable services lists. This information supports healthcare price transparency requirements and may be used alongside patient cost estimator tools.

To access CMS-required hospital charge data for Beth Israel Lahey Health hospitals, please visit our Price Transparency page.

Find Support Services in Your Community

Use the BILH Find Help tool to find free or low-cost services near you. Get help with bills, rent, buying food, transportation, and more.