Beth Israel Lahey Health Urgent Care – Dedham

Choosing the right level of care can save you time and ensure you receive prompt treatment:

• Urgent Care: The best option for most serious but non-life-threatening issues, such as flu symptoms, minor cuts needing stitches, sprains, or mild asthma attacks. Urgent care centers offer walk-in availability and extended hours, making them a convenient choice when primary care isn’t available. Consider calling ahead or reserving a spot online.
• Primary Care: Ideal for routine check-ups, chronic condition management and non-urgent concerns like mild infections or medication refills. When same-day appointments are not available, your primary care physician (PCP) may suggest urgent care as an alternative. Many PCPs now offer telehealth options as well.
• Emergency Room (ER): Go to the ER or call 911 for severe or life-threatening conditions such as chest pain, difficulty breathing, sudden weakness or confusion, severe injuries or uncontrolled bleeding.

If you are unsure, call one of our many BILH Urgent Care Centers or your PCP to help guide you to the best option.

Please follow these steps if you are considering an urgent care visit for non-COVID-related conditions:

• Self-manage mild symptoms if you can do so safely.
• Call your primary care physician if you're unsure whether you need in-person urgent care. If you do not have a PCP, call urgent care before coming in to determine whether you need in-person care.
  • Call BILH Urgent Care – Dedham at 781-453-7200.
• Consider telehealth options. Many PCPs are now equipped to provide treatment over the phone or through a video conference.
• If in-person urgent care is advised, consider reserving a time online. You will receive a text message when your appointment time is near so that you can stay home as long as possible before coming in.
  • Reserve your spot at BILH Urgent Care – Dedham.

All patients will be screened upon arrival for respiratory symptoms. Patients with respiratory issues will be cared for in a separate, dedicated area to reduce the risk of COVID-19 exposure for others.

Call 911 if you're experiencing a medical emergency.

Online reservations are not appointments and due to the nature of our services, emergencies can arise which may result in patients being taken out of order.

Due to our advanced services, average visit time can range from 45 to 120 minutes depending on diagnostic testing required.

Some diagnostic testing and exams may be limited depending on your time of arrival.

We treat many non-emergency injuries and illnesses at Beth Israel Lahey Health Urgent Care Centers, including:

We welcome anyone who is traveling and away from your own doctor, as well as anyone who has non-life-threatening, but urgent, health issues.

BILH Urgent Care – Dedham welcomes referrals from physicians to help us anticipate your patient's treatment needs. You may submit a referral electronically using our secure system. If you have any questions, please call us at 781-453-7200.

Refer Your Patient

ATTENTION: Our electronic referral is for physicians only. If you are a patient seeking an urgent care appointment, please use our online appointment reservation system for patients.